Privacy Policy
Provera Pro LLC ("Provera Pro," "we," "us") respects your privacy. This policy explains what information we collect, how we use it, and your choices.
Information we collect
We collect information you give us directly: for example, when you submit an inquiry (name, email, phone number, area of interest, and any message) or when you schedule an appointment (name, phone number, email, and appointment details).
How we use it
- To respond to inquiries and provide coaching services.
- To confirm, schedule, and remind you about appointments you requested.
- To respond to your questions and to operate and improve our services.
- To send marketing emails or texts only if you opted in.
Text messages (SMS)
If you provide your phone number and agree to receive texts, we send non-marketing messages such as appointment confirmations, reminders, and updates about your inquiry. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Sharing
We share information only with service providers that help us operate (for example, hosting, messaging, and scheduling providers), with the team member assigned to your appointment, when required by law, or to protect our rights.
Retention and security
We keep information as long as needed for the purposes above and use reasonable safeguards to protect it. No method of transmission or storage is completely secure.
Your choices
You can opt out of texts by replying STOP, unsubscribe from emails using the link in any email, or ask us to access, correct, or delete your information by contacting us below.
Children
Our services are not directed to anyone under 18.
Changes
We may update this policy and will post the new date above.
Contact
Provera Pro LLC, Parrish, Florida · shanek@proverapro.com